Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed
settings

PRIVACY POLICY

This privacy policy sets out how Giant Oak Automotive uses and protects any information that you give Giant Oak Automotive when you use this website. Giant Oak Automotive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Giant Oak Automotive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/01/2018. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

I cracked a cylinder head in my engine in my beloved 4Runner after initially thinking it was just a clamp accidentally left on my fuel line after a smog check elsewhere. Mike is so honest and his prices are so fair and reasonable and he even gave me a ride home and dropped me off. He also straightened out my license plate for free. What a guy!!!


-Heidi T.

This is the best place to take your vehicle for repairs. Mike is a straight shooter and made the process of dealing with my warranty company very simple and stress free. He was very responsive and kept me well informed throughout the process. I strongly recommend this place for any auto repairs you need!


-John L.

My wife and I have been taking our vehicles to Mike at Giant Oak Automotive for over 20 years. During that time Mike and his crew have consistently provided excellent service at very fair prices. He is honest, hard-working, knowledgeable, and will go the extra mile to get the job done, often without charging extra. I would recommend his shop without hesitation for anyone needing a reliable mechanic.


-Bill S.

Excellent service and the person that helped me was so helpful and honest. I will be going back to this mechanic from now on. Thank you for your help and for easing my mind by taking good care of me and my car.


-Olson R.

I did my homework...received quotes from two other local shops. I ended up here and what a great decision that was. Mike is such a great guy! His prices are more than fair and work and work ethics A+. Come to find out, my two brothers and nephew already use Giant Oak as their go to mechanic. You know the feeling when you really know you have found an honest mechanic...This is the place and Mike is the man!


-Rick S.

Best place in the world. Mike is a gem, honest, knowledgeable and a hellava,nice guy. This is the place for your car, they will not sell or fix anything that doesn't need fixing. Just like the old days, good price, great work.


-Lee J.

This is definitely an overdue review. A few months ago, my car battery was on the fritz. Giant Oak Automotive accommodated by schedule for same-day service, diagnosed the problem, and sold me a high-quality battery. Since that time, I have gone back to Giant Oak Automotive for preventative maintenance (e.g. oil changes), and have been very happy with the company's professionalism and customer service.


-Rachel A.

Mike is a great guy, does great work, and is very conservative with his treatment of your car. He doesn't take chances, and always looks out for your best interest. I trust him completely, and have been taking my cars to him for at least 15 years.


-Rob L.

Mike at Giant Oak Automotive was a huge help. We had a client in his area with a noisy belt and he was able to take care of it quickly.


-Nick M.

Love the owner, him and his team do great work.


-Tarrant R.

Very knowledgeable and reasonable. Love the way they take care of our cars.


-Nicole I.

I definitely trust these guys which has been hard for me to find in a mechanic shop. Highly recommend this place!


-Kevin T.

Guy is very helpful there. He helped me with my speedometer issues that kia would not help with!


-Kellen W.
  • ASE (Automotive Service Excellence)
  • Auto Value - CSC
  • BBB (Better Business Bureau)
  • BG Products
  • Enterprise
  • Gates
  • Car Care Aware
  • Call Us For Service: 805-375-3117